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We aim to provide a high quality mediation service for civil and commercial disputes at a sensible price. We are:
Nationally rated
Both Martin Plowman and Susan Blake, are ranked in the top ten elite commercial mediators in the UK by the independent National Mediator Database League Table, based on client feedback, with Martin having been rated in the top three mediators in the country for ten consecutive years. Richard O'Sullivan is also ranked as the top senior commercial mediator. Martin is a Fellow of the Civil Mediation Council and the author of Zen and the Art of Mediation, published by Law Brief Publishing.
Mediating during the Pandemic
Throughout the Coronavirus Pandemic we have continued to mediate by online video conference with considerable success. The UK Government has relaxed mandatory Covid restrictions from 19 July 2021, on the basis that the public is to exercise "individual judgement, caution and responsibility" in high risk situations. Face-to-face mediation is in the WHO's highest risk category for transmitting the Coronavirus (there's not much you could do that would involve eighet to ten hours, indoors, in close face-to-face contact with others!) and so will continue to require the exercise of individual responsibility and caution. Fortunately, mediation works well online. Settlement rates are comparable to those for face to face mediation. Online technology allows clients, solicitors and counsel to join an online mediation from different locations, and provides virtual rooms where each side can confer in confidence. For the present, we recommend online mediation on pure mediation grounds. Where online mediation is simply not possible, we will mediate in accordance with our Coronavirus Protocol in order to ensure that mediations can take place as safely as possible.
Accessible
You can check our mediators' availability online.
Experienced
We have conducted over 1,000 commercial mediations. The feedback we've received is available to view.
Transparent.
We don't charge extra for "booking fees". Nor "preparation". Nor "extra hours" on the mediation day. These mediation fees are what you actually pay.
Commercial
Our mediation fees are in proportion to the amount in dispute.
National
We mediate nationally. And we don't usually charge travel costs.
Experienced in online mediation
We are experienced in mediating online by video conference: mediation without the stress of travel or (in these troubled times) the risk of infection.
Quality Assured
We are accredited by the Civil Mediation Council and we comply with the European Code of Conduct for Mediators.
Approachable
We are always happy to discuss whether a case is suitable for mediation. Without obligation.
